3D configurators and XR

3D configurator: configured by your customers

The configurator calculates with your design rules and hands over a request together with a bill of materials. We add AR and VR on request.

Studio shot on dark concrete: on the left sorted aluminium profiles, mesh panels and black corner connectors, on the right the same parts as a finished enclosure, connected by a thin orange line of light.AI-GENERATED
Illustration, AI-generated: sorted individual parts and the enclosure built from them. Not a photograph from a project.

Does this sound familiar?

Take as an example a machinery manufacturer who sells modular protective enclosures made of aluminium profiles. Their inside sales team keeps answering the same questions about dimensions. Choose the situation closest to yours, and the page adapts the route and the calculation to match.

What we build for it
A web configurator that calculates a drawing, key figures and a bill of materials from your rules.
An interactive 3D plant or a 3D explainer film that shows what a brochure and a conversation leave open.
An AR app, a WebXR presence or a VR walkthrough, depending on the location and the audience.
Where the route starts
In the Clarify stage: which variants exist, and which combinations are permitted?
Usually straight at the prototype, because the plant and the audience are known.
In the Clarify stage: there you decide whether a browser, an AR app or a VR walkthrough fits.
Check for yourself
The Fassaden-Rationalisierer (in German) shows how a calculator works with rules.
The configurator in the Insight section shows how much explanation a single rule can carry.
The configurator in the Insight section shows how a rule makes dimensions visible in space.
See the route

Which solutions fit these situations

Browser configurators come first, because they generate requests and bills of materials right where customers are already looking. We build explainer pieces, films and AR and VR applications when size, interior detail or spatial impression decide the purchase.

What do follow-up questions cost you each year?

In the example, inside sales clears every request in several rounds by email. Enter your own figures, and the page calculates how many hours a configurator could take over.

requests

Example value. Count requests that concern a variant or a dimension.

rounds

Example value. One round is a question to the customer or engineering, with an answer.

minutes

Example value. Reading, asking, recalculating and answering together.

percent

Example value, deliberately cautious. Special requests and unclear installation sites remain a conversation.

EUR

Destatis, manufacturing 2025: EUR 49.50 per hour worked.2 Enter your own rate.

EUR

The page only calculates a payback period if you enter an amount.

In the machinery manufacturer's example, follow-up questions arise mainly around width, doors and infill.

For products that need explaining, count the follow-up questions after trade shows and sales meetings.

For real estate and interiors, one follow-up round often means another on-site appointment.

Hours per year a configurator could take over

192hours

Value of these hours
9,504EUR
Requests per year without a follow-up
192requests

That is roughly as much as one full-time employee works in 4.8 working weeks.

The page only calculates a payback period if you enter an amount.

Worked example with your inputs, not a forecast.

How the calculation works
  1. Hours per year = requests per month × 12 × follow-up rounds × minutes per round ÷ 60 × share without follow-up
  2. Value in EUR = hours per year × labour cost per hour
  3. Requests per year without follow-up = requests per month × 12 × share without follow-up
  4. Working weeks = hours per year ÷ 39.9 weekly hours of a full-time employee
  5. Months to payback = budget ÷ (value in EUR ÷ 12)

Labour costs and weekly hours come from Destatis23. The calculation assumes that a request the configurator resolves no longer needs a follow-up round. Requests with special requirements continue as before.

Route from A to B

Four stages to a running configurator

This is how a project usually runs. After each stage you decide whether and how to continue, and the highlighted stage shows where most projects with your starting point begin.

Four stations on light paper, connected by an orange line: a roughly cut foam block, a white cardboard model, an enclosure made of aluminium profiles with mesh walls, and three such enclosures in different widths.AI-GENERATED
Illustration, AI-generated: from the rough block to the finished product line.

Try beforehand for yourself how a calculator works with rules (in German): Fassaden-Rationalisierer

  1. Clarify

    Most projects with this starting point begin here

    We write down with you which variants exist, which combinations are permitted and in which form customers should see the product.

    With dimension questions, the work sits first in the rulebook, so it begins with Clarify.

    The product and its data are usually already available, so a short Clarify stage on level of detail and location is enough.

    First comes the decision on whether a browser, an AR app or a VR walkthrough fits the location and the audience.

    Typical durationDays to weeks, depending on scope

    DecisionIs a configurator worthwhile, and in which form does it go into the prototype?

  2. Prototype

    Most projects with this starting point begin here

    A working configurator shows the most important variants on your real models, and we measure how quickly it loads on your customers' devices.

    Typical durationA few weeks, depending on scope

    DecisionRoll out, refine further, or stop at this point.

  3. Rollout

    Most projects with this starting point begin here

    All variants are added, the request and bill of materials go to your CRM or ERP, and the configurator runs on your website.

    Typical durationWeeks to months, depending on scope

    DecisionSign-off for going live, and clarifying who creates new variants.

  4. Operation and expansion

    Most projects with this starting point begin here

    Your team maintains the variants, and further products or an AR view are added if you wish.

    For a walkthrough of a single property, the project often ends with the rollout.

    ScopeAs you need it

    DecisionWhich product or form comes next.

Typical deliverables at each stage

This is what a project usually looks like in files and milestones. Which deliverables apply to you, we decide together in the Clarify stage.

Clarify

The basis for deciding which form the configurator takes.

  • Document

    Variant rulebook

    Records as a table which combinations are permitted, so sales, engineering and the configurator read the same rule.

  • Document

    Decision on the form

    Determines whether a browser, an AR app or a VR walkthrough fits the location and the audience.

  • Document

    Data intake from CAD

    Shows which components are taken from your design data and how fine the model needs to be.

  • Prototype

    Click dummy

    Makes the flow from the first control to the request operable before any programming happens.

Prototype

A measurable version built on your real models.

  • Prototype

    Working prototype

    Shows the most important variants on your real models, so sales and customers can try it out.

  • Document

    Load-time measurement

    Shows how quickly the model loads on your customers' devices, before all variants are added.

Rollout

The configurator in your sales team's daily work.

  • Code

    Configurator with all variants

    Covers the range that should be configurable online.

  • Code

    Handover to CRM or ERP

    Passes the request and bill of materials on as a data record, so inside sales does not have to retype anything.

  • Code

    Integration into your website

    Places the configurator where customers are looking for the product anyway.

  • Training

    Process for new variants

    Shows your team in a training session how a new version gets from the rulebook into the configurator.

Operation and expansion

The basis for taking the configurator further.

  • File

    Handover package

    Model files, the rule table, source code and documentation, with which your team or a provider of your choice can continue the work.

  • Code

    Further products or forms

    On request, further product lines or an AR view are added on the same rule.

  • Top-down view on light paper: two mesh panels, aluminium profiles sorted by length, a white tray with black hinges and corner connectors, and a white folder, connected by an orange line.AI-GENERATED
    Illustration, AI-generated: sorted parts and the folder that goes with them.

Try the configurator from the example

Here is the machinery manufacturer's enclosure as a configurator. Set width, depth, height, infill, plinth and doors, and watch the drawing, key figures and bill of materials calculate along with them.

Demonstration · 1,000 mm module grid · Units in millimetres Mesh · 4 x 3 fields

The plinth adds a 100 mm sheet metal band under every closed field and introduces a third rail level. Without JavaScript enabled, the state shown here stays in place.

Axonometric view of the configured enclosure Isometric drawing of a protective enclosure made of aluminium profiles, open at the top. Visible are the field grid of the four walls, the plinth band, the door fields in the front row, a grey machine body inside, and three dimensions for width, depth and height. The figures of the configured version appear as text in the four key figures and in the bill of materials below the drawing. 4,000 mm3,000 mm2,200 mm 4,000 mm3,000 mm2,200 mm
Footprint
12.00
Envelope area
30.80
Weight
255.3kg
Individual parts
186pieces
Bill of materials for the selected configuration
Item Qty Unit size Total
Post 40 x 40142,200 mm30.80 m
Rail 40 x 40421,000 mm42.00 m
Door frame 40 x 4042 x 1,000 / 2 x 2,200 mm6.40 m
Infill Wire mesh 4/40 mm131,000 x 2,100 mm27.30 m²
Door infill Wire mesh 4/40 mm11,000 x 2,200 mm2.20 m²
Plinth sheet 2.0 mm131,000 x 100 mm1.30 m²
Clamp connector8440 mm slot7.14 kg
Base plate 120 x 120 x 814per post12.66 kg
Door hardware set1Hinge, hinge, lock1.20 kg
Total 186 Total profile 79.20 m 255.3 kg

This button only writes the configuration into the box beside it. Nothing is sent or saved.

Nothing applied yet.

Because the drawing and the bill of materials come from the same rule, the configurator states quantities and does not allow settings that are not permitted.

All figures are calculation results of this page with assumed material densities, not project figures. In a real project the values come from your design data.

Projects

Where we have built applications like this

The configurator above is a demonstration. The following work was built for clients or is one of our own tools, and each card names a figure from the linked page.

Screenshot of the project, built for RGS Group Holdings.
Project, built for RGS Group Holdings

Inside the Line

Starting point
A cement plant is a machine about a kilometre long, and hardly anyone who decides about it has seen it from the inside.
Implementation
The line is built to scale in the browser, with twelve stations, labels, sections and a guided walkthrough in three languages.
What it shows
A single file holds every dimension, and geometry, cameras and labels read from it, so the image and the figure stay in sync.
  • 12stations, breakdown wall to truck
  • 3languages, interface and narration
  • 1file, offline by double-click
View project

How the collaboration usually works

We build the configurator; the knowledge about your product sits within your company. These are the points where the two come together.

How a project runs, with the contributions of both sides
StepWhat happensYour contribution
First conversationWe talk about the product, the variants and the questions customers ask today.A contact person from sales who knows the typical follow-up questions.
ClarifyWe record dimensions, components and dependencies from your documents.CAD data or drawings of the products that should become configurable.
RulebookWe write the variant rulebook as a table and review it with you.The list of variants and the rules, even if so far they only exist as a table or in one person's head.
Prototype and rolloutWe build the prototype and the rollout in interim versions you can try out.Feedback on the interim versions, ideally from both sales and engineering.
IntegrationWe connect the request and the bill of materials to your systems and train your team.Access to your website, CRM or ERP, and a person who will create new variants going forward.

Does a configurator fit your product?

Not every product needs a configurator. The two lists help with a first assessment.

A good fit if

  • Your product exists in many variants, and the rules behind them can be described.
  • Customers only understand the product once they see its size, structure or interior.
  • CAD data or reliable drawings exist for the products.

Less of a fit if

  • There are only a few variants, and good photos answer your customers' questions.
  • The goal is attention, and no request is meant to reach sales.
  • Nobody in the company can name the rules, in which case the Clarify stage comes first.

Frequently asked questions about 3D configurators and XR

Can we use our CAD data?

Yes, your CAD data is the source. A lighter version is derived from it for the browser, because a model taken directly from the design is almost always too fine. A derivation that can be regenerated whenever something changes makes more sense than a second model rebuilt by hand.

Does it have to be 3D, or is a drawing enough?

Often a drawing is enough. A dimensioned view like the one in the configurator above loads quickly, can be printed and answers questions about size, structure and quantity. Real 3D pays off when customers need to walk around an object, look inside it or judge sizes in a room.

How large can a model in the browser be?

There is no fixed limit, what matters is load time and the device's memory. That is why the prototype is usually measured on the devices your customers use, and the level of detail is set afterwards. A model for sales usually needs far less detail than one for production.

Who creates new variants?

That depends on where the rule lives. If the variant space sits in a table and the geometry is calculated from it, a new variant is an extra row your team can maintain without a 3D program. If every variant is its own model file, each new one becomes its own task.

When are AR or VR better than the browser?

AR pays off when customers want to see at the installation site whether size and scale fit, VR when the sense of space carries the decision. For anything a link can handle, the browser stays the simpler choice, because nothing needs to be installed. According to Bitkom, one fifth of companies with 20 or more employees already use AR or VR technology respectively.

Where does the data visitors enter run?

If the rule runs in the browser, the configuration stays on the visitor's device until they send it. If price tiers, customer terms or design knowledge are part of the calculation, it belongs on a server you determine, and the browser only receives the result.

What is included in the handover of a configurator?

Model files, the rule table, source code and documentation are usually included. With these, your team can create new variants, or have the application developed further by a provider of your choice.

Does the configurator have to run on someone else's platform?

No, it does not. A configurator built this way is a web application that can run on your website or on a server of your choice. If a parametric definition remains the source, it likewise runs as a service on a server you determine.

Sources

  1. Bitkom e. V. (the German digital industry association), press release "Wie Unternehmen Augmented und Virtual Reality nutzen" (How companies use augmented and virtual reality), 29 May 2024. https://www.bitkom.org/Presse/Presseinformation/Wie-Unternehmen-Augmented-und-Virtual-Reality-nutzen
  2. Statistisches Bundesamt (Destatis, the Federal Statistical Office of Germany), press release no. 148 of 29 April 2026: “Eine Arbeitsstunde kostete im Jahr 2025 durchschnittlich 45,00 Euro” (an hour of work cost EUR 45.00 on average in 2025; manufacturing figure in the table: EUR 49.50). https://www.destatis.de/DE/Presse/Pressemitteilungen/2026/04/PD26_148_624.html
  3. Statistisches Bundesamt (Destatis), press release no. N035 of 27 May 2026: “Vollzeitbeschäftigte arbeiteten 2025 im Schnitt 39,9 Wochenstunden” (full-time employees worked 39.9 hours a week on average in 2025). https://www.destatis.de/DE/Presse/Pressemitteilungen/2026/05/PD26_N035_13.html

Next step

Which dimension question does your inside sales team answer most often?

Which part of your product is hardest to explain?

Where should customers see your product in the room?

Bring your list of variants, and we will discuss whether a rulebook like the one for the machinery manufacturer in the example is the right first step.

Describe the plant and the audience to us, and we will discuss whether a walkable 3D plant, a film or a drawing fits best.

Describe the object and the location to us, and we will discuss whether a browser, an AR app or a VR walkthrough fits.

Try the Fassaden-Rationalisierer (in German)

Clayton Christensen

“Disrupt yourself before someone else does.”